Privacy Policy

Last updated: December 24, 2024

1. Introduction

FirmwareMaestro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered firmware development platform.

2. Information We Collect

Personal Information

When you create an account, we may collect your name, email address, and payment information. This information is necessary to provide our services and process transactions.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on the platform, and technical information such as your IP address, browser type, and device information.

Project Data

We store the firmware projects, documents, and code you create using our platform to provide our services. This data remains your property and is used solely to deliver our AI-powered development features.

3. How We Use Your Information

  • To provide, maintain, and improve our platform and services
  • To process transactions and send related information
  • To send administrative information, updates, and security alerts
  • To respond to your comments, questions, and support requests
  • To analyze usage patterns and optimize user experience
  • To train and improve our AI models (using anonymized and aggregated data only)
  • To detect, prevent, and address technical issues or fraudulent activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share data with third-party vendors who assist in operating our platform (e.g., payment processors, cloud hosting, analytics).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication protocols, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your data
  • The right to rectify or update inaccurate information
  • The right to request deletion of your data
  • The right to restrict or object to certain processing activities
  • The right to data portability

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@firmwaremaestro.com.